Job Description

Grounds, Cleaning, and Site Care

Oil Changers Car Wash / The Wash Shop

Coverage: Assigned car wash sites

Full-Time or Part-Time | Field-Based | Travel Between Sites

Your Role

You are responsible for the appearance, cleanliness, and customer-facing presentation of your assigned car wash sites. When a customer pulls onto our lot, what they see and experience starts with your work. A clean site, working vacuums, picked-up trash, and a presentable lot — that is what tells the customer we care.

Your role also includes being a set of eyes on every site you visit. You look for visual problems with equipment, signage, and the property — anything broken, leaking, damaged, or out of place.

This is an important role with a clear growth path. Site Attendants who demonstrate ownership, attitude, and a willingness to learn can move into the Car Wash Technician Apprentice role when a position opens.

1. Site Cleaning and Grounds Keeping

• Keep the property clean and presentable at all times. The standard is that a customer should never have a reason to comment on the site being dirty.
• Pick up trash across the entire lot — parking, vacuum islands, entrances, around the bays. Empty trash cans before they overflow.
• Hang up vacuum hoses, replace torn or damaged hoses, keep vacuum islands clean and presentable.
• Pressure wash bays, clean bay walls, clear mud and debris from drains, keep bay floors clean.
• Wipe down payment kiosks, change machines, vending equipment, and signage. No cobwebs, no dust, no grime.
• Remove stickers, graffiti, and vandalism as soon as you spot them.
• Keep the parking lot blown off, free of trash and debris.
• Maintain the landscaping (if any) — pull weeds, trim overgrowth, keep the area looking maintained.
• Keep the dumpster area contained and clean.

2. Visual Equipment Checks and Reporting

• You are eyes on every site you visit. As you clean, you watch for problems — anything broken, leaking, damaged, malfunctioning, or out of place.
• If you spot a problem, document it.

3. Travel and Multi-Site Coverage

• Visit your assigned sites on a regular schedule. Frequency depends on each site's needs — some daily, some weekly.
• A reliable personal vehicle is required if covering multiple sites. Vehicle allowance or mileage reimbursement provided as applicable to the position.
• Plan your routes efficiently. Don't waste travel days.

4. Character and Values

• Extreme ownership. You own your outcomes. If a site isn't clean, that's on you. No excuses, no blame.
• Attitude of gratitude. You show up with energy. You're positive. You're glad to be here.
• Servant heart. You treat every person — customer, teammate, manager — the way you'd want to be treated. No task is beneath you.
• Figure it out. When you don't know how to handle something, you call someone, you ask, you don't sit on your hands.
• Always do the right thing. Integrity. When nobody's watching, you still do it right. Follow safe work practices.
• Keep growing. You invest in your own development. Watch training videos, ask questions, learn how the equipment works. Growth comes from curiosity.

5. HR Compliance

• Clock in and out accurately. Take your required breaks and meal periods.
• Be where you're supposed to be, when you're supposed to be there.
• Follow all company policies as outlined in the Team Member Handbook and the Valvoline Code of Conduct.

6. Self-Development and Growth Path

• This role is a stepping stone. Site Attendants who consistently meet the standard, demonstrate ownership, and show willingness to learn can advance to Car Wash Technician Apprentice when a position opens.
• Ask the technician questions when you have downtime. Watch how they work. Learn about the equipment you clean every day.
• Invest in your own learning — watch training videos, read manuals, ask for shadow time.
• Share what you're learning with your manager. Initiative is noticed.

7. Time Management

• Plan your day. Know which sites you're hitting, what each site needs, and how long it should take.
• Don't rush — the standard matters. But don't waste time either.
• Batch supplies and tools so you're not making extra trips.

8. Customer Interaction

• When you encounter customers on site, be professional, friendly, and helpful. You represent the company.
• If a customer has a complaint or question, handle it with kindness or direct them to the right person.
• Your presence on site is part of the customer experience. A clean, attentive person working the lot tells customers we care.

9. Inventory and Supplies

• Keep your supplies stocked — cleaning chemicals, trash bags, basic tools.
• Communicate to your manager when supplies are running low. Don't wait until you run out.
• Track what you use. Don't waste supplies — but use what's needed to meet the standard.

Schedule and Availability

• This role can be full-time or part-time depending on the site coverage need.
• Weekends, early mornings, and flexible hours are part of the job. Car washes don't take a day off.
• You may be asked to cover additional sites or shift your schedule based on operational needs.

Tools and Equipment You'll Use

• Pressure washer, wall cleaner chemical
• Broom, squeegee, mop
• Trash bags, waste removal supplies
• Weed trimmer, leaf blower
• Basic hand tools (for things like tightening vacuum hoses, replacing signage hardware)
• Cleaning chemicals for kiosks, change machines, payment equipment
• Small truck or trailer for hauling supplies between sites (if applicable)

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