Job Description

Job Title: SAP BASIS Specialist

Location: Sacramento, CA (Remote)

Duration: 960 Hours

Overview: We are seeking a highly experienced SAP BASIS Specialist to provide advanced technical support and architectural expertise for enterprise SAP environments. The role involves administration, maintenance, and optimization of a complex SAP landscape, ensuring system stability, scalability, and high availability. The supported environment includes SAP ECC, CRM, BW, BusinessObjects (BOBJ), Process Orchestration (PO), Web Dispatcher, Fiori, C/4 HANA, SAP Business Technology Platform (BTP CPI), SuccessFactors, and related systems.

Key Responsibilities:

Provide operational support for the SAP ecosystem, including 24/7 on-call and after-hours support as required.
Lead SAP BASIS administration for critical enterprise applications and provide secondary support where needed.
Troubleshoot and resolve system issues, acting as a primary point of contact for incident management.
Coordinate and execute SAP installations, upgrades, patches, backups, and system restorations.
Perform OS, database, and application patching and migrations.
Test patches in non-production environments prior to deployment.
Configure systems and applications in alignment with enterprise standards.
Ensure system availability and performance in accordance with SLAs.
Conduct system sizing, capacity planning, and performance tuning.
Act as liaison with vendors for issue resolution, patches, and updates.
Provide regular status updates, issue tracking, and reporting to stakeholders.
Collaborate with business units and technical teams for system support and troubleshooting.
Install new releases and manage version upgrades.
Monitor and resolve hardware/software issues impacting SAP environments.
Develop and maintain technical documentation, including system architecture, backup strategies, and user management procedures.
Provide end-user support and coordinate training as needed.
Evaluate software/hardware solutions and provide technical recommendations.
Automate administrative tasks and improve operational efficiency.
Coordinate with cross-functional teams including security, network, and development.
Manage batch jobs, scripts, and resolve related issues.
Participate in disaster recovery planning, testing, and documentation.
Maintain fault tolerance and disaster recovery strategies for SAP systems.

Mandatory Requirements:

Minimum of five (5) years of progressive experience in SAP BASIS administration within complex enterprise environments.
Strong expertise in SAP system administration, including installation, configuration, patching, troubleshooting, and documentation.
In-depth knowledge of SAP architecture, system design, and functionality.
Hands-on experience with: Operating Systems: AIX, UNIX, Linux, Windows Databases: DB2, MS SQL SAP Technologies: ECC6, S/4 HANA, BW/BI, CRM, BOBJ, PO, BPC, HANA, C/4 HANA, SAP BTP, SuccessFactors, Cloud Connector, Fiori/Gateway, Web Dispatcher Experience with SAP Solution Manager and SAP Cloud ALM.

Preferred Qualifications:

Bachelor s degree in Computer Science, MIS, or a related field (or equivalent experience).
Minimum five (5) years of experience supporting SAP ABAP and Java systems.
Expertise in SAP Solution Manager for monitoring and project documentation.
Experience with SAP system refresh processes (e.g., LAMA, SAP PCA).
Administration experience with NetWeaver Java solutions (Adobe Document Services, PO, Web Dispatcher, SLD).
Experience with SAP transport and change management tools (CTS+, non-ABAP, and cloud solutions).
Experience working in DB2/AIX and RHEL environments.

Key Performance Indicators (KPIs):

System uptime and availability
Response and resolution time for critical incidents
Timely completion of maintenance, upgrades, and patching
Accuracy and completeness of technical documentation
Resolution of batch job errors within defined timelines
Successful execution of disaster recovery testing and drills

For applications and inquiries, contact:hirings@openkyber.com

Job Tags

Remote work

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