The Administrative Support Worker Lead is responsible for assisting management with administrative tasks including, but not limited to, ordering, data entry, filing, etc. The Administrative Support Worker Lead will be required to interact with customers, visitors, and employees in a professional and cheerful manner. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.
• Utilize InDesign skills to produce highly complex sales, operations, and internal support materials: flow-in text, insert pictures, apply style guides, page numbers, formatting, spell checking, etc. for a variety of documents.
• Expert PhotoShop skills to deliver slicks, brochures, internal communications, events, and other graphic design projects, as well as graphic design work requiring an advanced to expert level in Illustrator.
• Continually improve and demonstrate best practices to peers, clients, and organization.
• Gain clarification, approval, and feedback from clients on proposals and other materials.
• Assist in the integrity, coordination and organization of shared electronic files.
• Work with content and proofreading team to ensure proper grammar, message consistency, and brand voice for all documents.
• Ensure quality assurance for all documents and materials for assigned clients. Ensure corporate identity compliance, high-quality photographs, and accurate content. Maintain quality throughout draft, editorial, and production phases. Participate in production of documents as needed.
• May be required to work non-traditional work hours to accommodate workload and delivery of deadline-driven projects.
• Commitment to and consistent ability to meet project deadlines, while managing multiple client priorities.
• Perform other related duties as assigned
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
• A positive, can-do attitude with a deep desire to constantly be looking to improve, better and grow the team.
• Expert project management skills, with the ability to multi-task while still maintaining quality of work and meet deadlines.
• Assignments are broad in nature and require efficiency, speed and consistency.
• Excellent verbal and writing skills with thorough attention to detail.
• Ability to think creatively and approach a wide variety of projects from new angles.
• Strong collaboration skills with the ability to manage up and down the organization.
• Skilled at research and the use of content management systems to find information and options for sellers.
• Exhibit strong customer service traits and has a proven record of high customer satisfaction feedback.
• Must be able to handle deadline pressures and multiple assignments and clients. Track record of taking a leadership role in proactively creating and maintaining timelines, updating team on progression and proactively following up on adherence to timelines, and performing work within specified response and turnaround times.
• Advanced to expert level proficiency in PhotoShop, plus a proven advanced to expert proficiency level with Illustrator. Premiere/AfterEffects (or similar motion graphic software), and/or web software (preferably Ektron or Flash or WebEx recording) is a strong plus.
• Advanced knowledge Adobe Creative Suite with a superior command of InDesign as well as Microsoft Office with an emphasis on PowerPoint
• Must be comfortable in a PC format.
• General knowledge of Qvidian or another content management system a plus.
• Recent graduate to 3+ years of relevant professional experience. College degree in design, business, or communications, or comparable work experience. Coursework in advertising, marketing and graphics is desirable.
• Portfolio of relevant marketing or sales materials is required at interview stage.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
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