Job Description
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
Healthcare options for you and your eligible dependents
Tuition paid upfront at network schools
Free lunch
Free parking
Free theme park admission and much more!
Responsible for greeting guests and creating an exceptional guest experience in Lounge areas. Perform various drink making techniques which include shaking, stirring, blending and layering. Converse with Guests and Cast in ‘Ōlelo Hawai‘i to demonstrate the Hawaiian language. Ability to hold extensive conversations with guests, providing exemplary service.
Responsibilities :
Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar following standard recipes
Serve multiple guests at bar and cocktail servers at server stations which includes taking drink order, entering in POS system, delivering to guests and following up with guest service and needs until guest leaves
Ability to work with bar/restaurant equipment including, but not limited to coffee brewers, soda guns, small dishwashers, and three compartment sink washer setup
Converse with Guest & Cast Members in Hawaiian
Engage with guests to teach them about our Hawaiian culture and language using the ‘Ōlelo Room shadow boxes as a leaping point
Share our Aulani Hawaiian values with our guests through authentic interactions
Must be comfortable working with bar supplies including small trays, carafes, coffee pots, and glassware
Practices proper sanitation procedures and maintains cleanliness of the area
Mixes ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks
May set up tables within lounge/patio area with glassware, napkins, fruit and garnishes
May slice and pit fruit for garnishing drinks
Shares knowledge of wines, spirits to Guests
Able to articulate menu options and ingredients to Guests
Assists guests with directions, entertainment, show event schedules and other information
May clear tables and perform pre-bussing duties
Orders or requisitions liquor and supplies
Some computer experience, working with POS systems; entering guest drink orders and maintaining a cash drawer to balance at end of shift
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Perform other duties as assigned to support operational needs
Basic Qualifications :
Must meet state requirements to obtain Hawaii Liquor Commission card
Must be at least 21 years of age
Strong knowledge of Hawaiian language
Ability to converse in Hawaiian is required (must meet with Cultural Advisor to demonstrate language skills)
Strong knowledge of and the ability to articulate Hawaiian culture
Demonstrated excellent Guest Service and service recovery abilities
Strong communication skills
Adept at troubleshooting and can calmly handle difficult situations
Self directed, trusted and well respected by peers
Knowledge of basic cocktail and mixology recipes
Previous bartending experience in a fast paced high volume environment
Ability to multi task and work in a very fast paced environment
Speed, accuracy and efficiency are required and ability to work well under pressure
Demonstrated ability to own and resolve guest situations
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Preferred Qualifications:
Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
Previous fine dining/table service experience
Basic wine knowledge
Some food serving knowledge/experience
Knowledge of Japanese language preferred
Additional Information :
SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.
SUBMITTING YOUR APPLICATION
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Keyword: AULANICASTING, Aulani casting
The pay rate for this role in Hawaii is $31.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits.
Job Tags
Hourly pay, Full time, Flexible hours, Shift work, Night shift, Early shift