IT Service Desk Technician
This is a full time ON-SITE role located in Rancho Mission Viejo, CA.
Full-Time: Monday-Friday 8am-5:00pm On-Site
The IT Service Desk Technician is the front-line IT support for employees in the Rancho Mission Viejo, CA location. Daily responsibilities include fielding and responding to phone calls, monitoring email and ticket queues, and submitting trouble tickets for employees located at multiple sites. Customer Service, excellent communication, multi-tasking, and technical abilities are all core requirements of this role.
Why you’ll love Continuing Life:
Continuing Life supports 6 Continuing Care Retirement Communities (CCRCs) across California. Continuing Life provides a one-stop solution that includes specialized, experienced personnel and IT systems for running and managing the community. Through our talent development review program, we strive to make sure our employees are reaching their goals and working in the role they enjoy. We have a heavy focus on training and provide tuition assistance. We survey our employees annually and listen to feedback to make changes to ensure the best work environment. We are ranked #3 in the nation on Fortune Magazine’s Great Places to Work survey for Aging Services!
What your qualifications should be:
Our ideal candidate will be reliable and follow procedures and duties assigned by a supervisor.
Our company is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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